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Achieve service desk excellence

Service desk solutions, also called help desk software solutions or IT helpdesk, are systems and processes organizations utilize to track, manage, and resolve technology issues reported by employees and end users. Implementing a high-quality service desk solution is crucial for modern IT departments to deliver efficient technical support across today's complex digital environments.

31 March 2025

TNI 6.4: a new SSH scanner for Unix-based systems

A major internal upgrade for scanning Linux, FreeBSD, and ESXi systems via SSH.

21 March 2025

Total Software Deployment 3.5: new assistants and actions

The long-awaited TSD update is here, bringing significant improvements to software and computer storages.